Make Better service
Log Search System

As new forms of online content such as OTT, games, and online education grows, Internet services are creating new patterns of services and technological changes for different customer experiences and satisfaction.

These diverse service environments and increasingly complex technologies often cause many unpredictable types of failures, and it sometimes results in fatal mistakes that can lead to severe service dissatisfaction.

As the need for accurate analysis of failures and prompt action becomes more and more important for securing service stability and customer satisfaction, the demand for real-time log collection and storage as well as log analysis, which is the starting point of troubleshooting, is also rising rapidly.

The Solbox CDN service is also generating tens of billions of logs daily on edge cache servers due to surging traffic.


Solbox Log Search system consists of a highly available, scalable big data analytics-based search system architecture to provide real-time search and multidimensional analysis of the vast amount of log data generated by large services and provides a web-based search UI for easy and fast search.

Solbox CDN operations team is quickly responding to service failures by searching for real-time log data from a visualized search UI, without accessing to hundreds of servers to search logs through the whole log search system.

Furthermore, it can find the root cause of ongoing failures to improve service quality and satisfy customers who depends on Solbox CDN system